Transforming Your Stay
The definition of hospitality puts the guest experience first. Add in the rapid evolution of virtual communities and the rise of the sharing economy, and now the hospitality industry must concentrate on full transparency to succeed. Connect with your consumers, digitize guest experiences, promote consumer safety, and provide easier access to amenities with these solutions.
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Digital Trends Roadmap
Through our Digital roadmap we will help you achieve your business objectives.DIGITIZE CONNECTED ROOMS
Travelers can utilize their smart phones to check-in, use as a room key, control the TV, adjust the room temperature, and use as a payment device.
CUSTOMIZE LOYALTY PROGRAMS
Utilize customer’s personal profiles and GPS locations to offer real-time discounted offers to events, restaurants, and experiences that cater specifically to each guest.
AI-ENABLED CONCIERGE SERVICE
Architecture and Artifical Intelligence design evolves to be responsive, predictive and flexible while communicating with guests to provide ideal customer experiences.
IMPROVED EFFICIENCIES
Use RFID and sensor technology to monitor and allocate resources, digital check-out censors, and real-time communication with guests to coordinate arrival and departure times.
CONNECT THROUGH VR
Virtual reality technology allows customers to make virtual “visits” to a hotel and explore digitally before booking through 360, 3D views of rooms.
View Our Work
Explore how we deliver digital transformation for our clients.
AI Customer Experience Enhancement
Fortune 50 financial company enhances customer experience capabilities with AI.
The Importance of Creating a Digital Roadmap
Achieving success through building a plan of action and the application of agility.
IT Service Desk
Entertainment company replaces offshore helpdesk to onshore headquarters to improve customer service.
LEADERSHIP
Kristin Cavaleri
As Vice President, Kristin is responsible for the oversight and saturation of key accounts within the retail, hotel, and hospitality industries. She partners closely with our clients in this space to ensure delivery of customized solutions that enable them to meet their strategic business goals.