Wintel's IT Transformation Services (ITTS) offers an integrated (advise to execute) approach towards business process, technology and operating model transformation. Our objective is to enable enhanced business-IT alignment, realize business value, optimize TCO (Total Cost of Ownership) for IT Assets and Services.
Our services begin with designing the ambition, the transformation plan, and prioritization and we ensure a seamless execution to achieve the objective and goals.
Our Practice Portfolio includes
a) IT Consulting and Business Analysis
b) IT Governance
c) Program Management and PMO Services
d) API Management, Integration and Middleware
With experience across a wide range of capability areas, our consultants help drive Strategy and business case creation and formulate execution plans to support overall benefits realization. Strong capabilities across established and disruptive application technologies combined with the right IPs and frameworks, help reduce cost, time and risk while executing transformation plans.
Our strong methodologies/frameworks are automated through our proprietary web based tool - 3rdEye™ which offers a structured way to capture and analyze relevant information.
Our strong methodologies/frameworks are automated through our proprietary web based tool - 3rdEye™ which offers a structured way to capture and analyze relevant information.
Practice Portfolio
IT Consulting and Business Analysis
IT Governance
Program Management and PMO Services
API Management, Integration and Middleware
Deals with implementation of Enterprise Service Management products and platforms. Adopting a People/Process/Tools centric approach, Wintel offers consulting led implementation services with a strong training program for customers. The platforms we have expertise in are ServiceNow® , Atlassian Jira, Micro Focus PPM and BMC Helix.
The overall objective of having mature Service Support and Service Delivery processes in place is to improve service, scalability and support to the end-user and increase visibility for management in terms of reporting and service levels. With strong capabilities in Business Process, ITIL and IT Governance consulting & implementation, Wintel is uniquely positioned to help its customers in reaching a mature desirable operating model in the area of IT Service Management.
The areas of focus include Platform Provisioning, Strategic Roadmap Advisory, Licensing Advisory, and Process Designing & Implementation & Platform Upgrade for ITSM, ITOM, ITBM, CSM, HRSM, GRC & SecOps & Custom Built Apps.
The overall objective of having mature Service Support and Service Delivery processes in place is to improve service, scalability and support to the end-user and increase visibility for management in terms of reporting and service levels. With strong capabilities in Business Process, ITIL and IT Governance consulting & implementation, Wintel is uniquely positioned to help its customers in reaching a mature desirable operating model in the area of IT Service Management.
The areas of focus include Platform Provisioning, Strategic Roadmap Advisory, Licensing Advisory, and Process Designing & Implementation & Platform Upgrade for ITSM, ITOM, ITBM, CSM, HRSM, GRC & SecOps & Custom Built Apps.
Capabilites
Wintel Pillars for Maximizing ServiceNow® ROI from Platform
Wintel Pillars for Maximizing ServiceNow® ROI from Platform
- Roadmap advisory and consulting backed implementation
- Simplification of ServiceNow – Maximum OOB functionality
- Ensure better alignment with business priorities
- Deliver modern, intuitive user experiences with easy to maintain system
ServiceNow Platform Integration & Automation
- Integrate ServiceNow with other business critical applications
- Make ServiceNow a single source of truth by integrating and leveraging data from other applications and systems
- Reduce Manual effort for productivity gains by automating task
- Use platform Automation and AI capabilities improve to maximize enterprise productivity and innovation.
Platform Migration Services
- Map legacy and other Business apps to ServiceNow OOB apps
- Ensure proper architecture (scoped apps, inheritance, multiple implementations of single module etc.) for long term viability
- Optimize cost to serve through platform consolidation
- Quick and easy upgrades along with ease of maintenance
BAU Services
- Providing Level 1-3 support backed by Birlasoft ServiceNow COE and Consulting driven approach
- ServiceNow upgrades
- SOP Automation
- Training Support
- Advisory workshops in sync with new ServiceNow releases
- Coordinating with ServiceNow support via Hi portal
